Overview :

To perform effective and professional credit control for the company group according to and complaint to Policies, procedures and processes in place

Key Activities:

• Works with a minimum of supervision on collection of overdue account
• Has regular customer contact by phone, fax and email
• Handles a ledger as part of a credit control team
• Pro-actively support the Cash Forecast Team providing accurate forecast against the ledger
• Responsible for supporting cash allocation Team, chasing customers in order to obtain the remittance advices
• Maintain accurate and up to date customers details and account records
• Uses initiative and imagination to achieve targeted results, while promoting customers goodwill
• Makes adjustment, handles queries and resolves problems within company guidelines and policy
• Anticipates developments and identifies accounts that will require special attention
• Undertakes complex reconciliations and prepare documentation for legal actions
• Maintains accurate individual measurement and performance statistics
• Obtain sufficient information to help the Credit Manager to assess the credit worthiness of existing customers
• Works within deadlines providing agreed reports to the Credit Manager, Financial Controller and BU
• Able to understand and meet JSOX and Auditing requirements

Technical skills:

• Able to demonstrate experience within Credit Control
• Experience of providing credit control to organization with a turnover in excess of £100m
• Computer literate with a good understanding of Word and Excel (intermediate)
• Familiar with at least one between Oracle or SAP
• Excellent communication skills are essential
• Fluent in English

Qualification / Knowledge / Experience required

• Ideally with Shared Service Centre experience
• Lean model experience / awareness
• Knowledge of general bookkeeping procedures
• A Credit Control/Credit Management qualification would be a plus