Opis stanowiska

Responsibilities:

• Handling vendor queries by phone and email;


• Assisting Clariant's customers in solving problems and incidents;


• Establishing and maintaining a strong and collaborative relationships with internal and external customers and ensure customer satisfaction;


• Verifying appropriate approvals of invoices, investigate, resolve accounts payable issues;


• Following established policies, procedures and methods to achieve metrics and targets;

Wymagania

Requirements:

• Minimum certificate of secondary education (preferably a University degree);


• 1 year of professional experience on a similar role (experience in customer service desk would be an advantage)


• Excel, Word and Outlook professional working competency;


• Knowledge of SAP would be an advantage;


• Strong motivation to work in a complex organization focused on result and KPIs - strong customer service skills.

Language Skills:

• German: Fluent written and spoken;


• English: Good written and spoken.

Oferujemy

• healthcare


• language courses


• Multisport Card


• flexible working hours


• workplace in the center of LODZ


• internal and external trainings


• group insurance


• delicious coffee