Responsibilities:

• Effectively manage incoming telephone and e-mail customer's queries to ensure excellent service standards
• Provide product/ services information and resolve any emerging problems that our clients might face with accuracy and efficiency
• Assist with placement of orders, refunds or exchanges
• Identify and assess customer's needs to achieve satisfaction
• Communicate in positive manner with team members and business partners

What we expect?

• Fluent knowledge of one of the languages: French/Czech/Dutch/German/Hebrew
• Communicative knowledge of English min. B1
• Availability to shift work
• Experience in a similar position will be an advantage
• Willingness to acquire new knowledge

We offer:

• Attractive salary
• Opportunity to gain practical work experience in large, modern and recognizable company
• Multinational environment with high standard of work
• A wide range of social benefits